We don’t offer returns or exchanges, but if there’s something wrong with your order, please let us know by contacting us at nealecreativestudio@gmail.com

Usually, it takes 4–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location.

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at dtinakay@gmail.com with photos of wrong/damaged items and we’ll ammend the situation.